Patients have questions before, during, and after care. Insurance, hours, prep instructions, post-visit follow-up. An AI chatbot handles the routine questions so your staff can focus on patient care.
Patients prefer messaging over calling. WhatsApp lets them ask a quick question without sitting on hold. It is especially effective for appointment reminders and pre-visit instructions.
Telegram works well for practices that want a dedicated bot channel for patient communications. It is fast, supports rich formatting for instructions, and works on any device.
Discord is ideal for health communities, support groups, and wellness programs. The bot provides a 24/7 resource for members seeking information and support.
Pick your AI model
Claude, GPT, or Gemini. You bring your own API key, no markup.
Connect your channel
WhatsApp, Telegram, or Discord. One-click setup, no coding.
Train your agent
Add your healthcare & dental info: services, pricing, policies, FAQ. The AI learns it all.
The bot answers general questions about services, insurance, hours, and preparation instructions. It does not access patient records, provide diagnoses, or give medical advice.
The bot does not access or store protected health information (PHI). It answers general questions only. For HIPAA-sensitive communications, consult your compliance team about using messaging platforms.
$30/mo for RunMyClaw hosting plus $3-8/mo in API costs. Compare that to the cost of a front desk employee spending hours on routine calls.
The AI can respond to appointment questions but does not integrate with scheduling systems. For automated reminders, you would still use your practice management software.
The bot collects appointment requests and passes them to your team. It does not integrate directly with scheduling systems.
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