Online shoppers have questions before they buy. Sizing, shipping times, return policies, stock availability. An AI chatbot answers these instantly, reducing cart abandonment and keeping customers engaged.
WhatsApp is becoming a major e-commerce channel. Customers message brands directly for product questions, order updates, and returns. Meeting them where they already are removes friction from the buying process.
Telegram bots work well for product catalogs. They support inline queries, rich media, and can share product photos and descriptions in a clean format.
Discord works for brands with a community: streetwear, gaming peripherals, beauty products, or any niche with passionate customers. The bot turns your server into a living FAQ and product guide.
Pick your AI model
Claude, GPT, or Gemini. You bring your own API key, no markup.
Connect your channel
WhatsApp, Telegram, or Discord. One-click setup, no coding.
Train your agent
Add your e-commerce & retail info: services, pricing, policies, FAQ. The AI learns it all.
The bot answers product questions and shares info about your store (sizing, shipping, returns). It does not process payments or place orders. It can direct customers to your checkout page.
Add your product details (names, sizes, prices, descriptions) to the agent's instructions. For stores with under 100 products, this is manageable. For larger catalogs, include your most-asked-about items and general policies.
If the bot prevents even one cart abandonment per day on a $50 product, that is $1,500/mo in recovered revenue vs. $35/mo total cost.
The bot can share general shipping timelines and policies. It does not access your order management system for real-time tracking. Direct customers to your tracking page for specific orders.
The bot does not integrate directly with Shopify. Train it with your product and policy information, and it answers questions independently. Direct customers to your Shopify checkout for purchases.
Ready to set up your AI assistant?
$30/mo. No coding. Cancel anytime. Set up in 5 minutes.
Get Started