You sell on multiple platforms and get product questions from everywhere. A Telegram bot centralizes your product FAQ so you have one place to direct customers for instant answers about sizing, shipping, and returns.
Real conversation example. The bot answers questions, collects info, and hands off to your team when needed.
Telegram bots work well for product catalogs. They support inline queries, rich media, and can share product photos and descriptions in a clean format.
Pick your AI model
Claude, GPT, or Gemini. Bring your own API key from the provider. No markup, you pay them directly.
Connect Telegram
One-click setup in your RunMyClaw dashboard. No coding, no terminal. See the full setup guide.
Train with your info
Add your e-commerce & retail details: services, pricing, policies, FAQ. The AI learns it and responds accurately.
You bring your own API key from Anthropic, OpenAI, or Google. No markup, no hidden fees. Full cost breakdown.
The bot does not integrate directly with Shopify. Train it with your product and policy information, and it answers questions independently. Direct customers to your Shopify checkout for purchases.
The AI can learn detailed information about 50-100 products effectively. For larger catalogs, focus on top sellers and general policies.
Train the bot with your return and exchange policies. It explains the process to customers and directs them to your returns portal.
$30/mo for hosting plus $5-12/mo in API costs. E-commerce conversations vary, with product inquiries being moderate in length.