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Terms of Service

Last updated: March 1, 2026

These terms govern your use of RunMyClaw (“the Service”), operated at runmyclaw.ai. By using the Service, you agree to these terms.

1. Service description

RunMyClaw provides managed hosting for OpenClaw AI agents. We provision and maintain a dedicated VPS for each subscriber. You bring your own API keys from Anthropic, OpenAI, or Google to power AI models (Claude, GPT, Gemini) on your server.

2. Account & eligibility

You must be at least 18 years old to use the Service. You are responsible for maintaining the security of your account credentials. You may sign in with Google or an email/password combination.

3. Subscription & billing

The Service costs $30/month, billed monthly via Stripe. You can cancel anytime through the Stripe Customer Portal accessible from your dashboard. Upon cancellation, your server remains active until the end of the current billing period, after which it is terminated. See our Refund Policy for details on refund eligibility.

4. API keys

You provide your own API keys from third-party AI providers (Anthropic, OpenAI, Google). Keys are transmitted directly to your dedicated server over encrypted connections. RunMyClaw does not store, log, or retain your API keys in our database or any other system. You are responsible for managing your API keys and any costs incurred with your AI provider.

5. Acceptable use

You agree not to use RunMyClaw to:

  • Violate any applicable laws or regulations
  • Send spam or unsolicited messages
  • Attempt to access other users' servers or data
  • Run services unrelated to OpenClaw on your VPS
  • Engage in any activity that harms the Service or other users

We reserve the right to suspend or terminate accounts that violate these terms, with notice where possible.

6. Uptime & liability

We aim for high availability but do not guarantee 100% uptime. The Service is provided “as is” without warranty of any kind, express or implied. Our maximum liability is limited to the amount you paid in the last billing cycle.

7. AI agent behavior & disclaimer

RunMyClaw provides hosting infrastructure for OpenClaw AI agents. We do not control your agent's behavior, responses, or actions. AI models are operated by third-party providers (Anthropic, OpenAI, Google) and RunMyClaw is not responsible for their output.

You are solely responsible for:

  • Configuring your agent's messaging policies (who it responds to, which channels, DM policies)
  • Monitoring your agent's behavior and output on an ongoing basis
  • Complying with the terms of service of any third-party platform your agent connects to (WhatsApp, Telegram, Discord, etc.)
  • Ensuring your agent's use complies with all applicable laws and regulations

To the fullest extent permitted by law, RunMyClaw shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, data, business opportunities, or reputational harm — arising from:

  • Agent malfunctions, errors, or unexpected behavior
  • Messages sent by the agent to your contacts or groups
  • Incorrect, offensive, or inappropriate AI responses
  • Service interruptions that affect message delivery
  • Actions taken by third-party AI models or messaging platforms

By creating an account, you acknowledge and accept these risks. We strongly recommend using restrictive messaging policies (such as allowlist mode for WhatsApp) to minimize unintended interactions.

8. Indemnification

You agree to indemnify, defend, and hold harmless RunMyClaw, its founders, employees, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

  • Your use of the Service or your agent's actions
  • Messages sent by your agent to any third party
  • Your violation of these terms or any applicable law
  • Your violation of any third-party platform's terms of service
  • Any claim by a third party resulting from your agent's behavior

This indemnification obligation survives termination of your account.

9. Data & termination

When you cancel or we terminate your account, your server and all data on it are permanently deleted within 24 hours. We recommend backing up any important data before cancellation. Account data (email, name) is retained for 30 days for support purposes, then deleted.

10. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your data.

11. Governing law

These terms are governed by the laws of the Netherlands. Any disputes arising from these terms will be resolved in the courts of the Netherlands.

12. Changes to these terms

We may update these terms from time to time. If we make material changes, we will notify you by email at least 7 days before the changes take effect. Continued use of the Service after changes constitutes acceptance.

13. Contact

Questions? Email support@runmyclaw.ai